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Geoff Ramm

Customer Service & Marketing United Kingdom
Topics

OMG MarketingCelebrity Service


Biography

AGENT'S NOTES:

Geoff is, in my opinion, without doubt one of the best speakers in the world. A bold statement, but one that I make without reservation. Geoff has the truly magic combination of unique content of his very own, with knock-out stagecraft, presence and performace, coupled with immense likeability and the utmost attention to service for the client and the audience. He is relevant for all industries and all levels within an organisation.

Geoff's Celebrity Service, once implemented has changed the businesses of some of my clients - turning them into award-winning, market leaders for service to their customers. His OMG Marketing has helped brands increase response rates from 5% to 85%, and increase sales by 25%. 

If you want results with huge on the day response, an excited audience and people talking about your event for months to come - book Geoff. Particularly recommended for conference opening and/or closing keynote speaker.

Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition.

So how can you design a customer experience that has you talked about for decades to come?

Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.

In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too.  

He's challenged and inspired entrepreneurs, companies and organisations across six continents to create award winning ideas to outperform the competition.

Working across every sector, Geoff's proud to work with; Emirates, McDonalds, Warner Bros, Xerox, MDRT TATA and IHG.

OMG Marketing:  A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing.  Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass.  Tiger Brands, South Africa, introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%.

Celebrity Service: EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their world-wide service offering to pupils and had them nominated for a UK Customer Experience Award 2016.  Inspired to upgrade their service levels for their B2B clients, Motodirect went on to be awarded ‘Wholesaler of the Year 2016’ by Motorcycle News.

Key Facts

Countries Performed In

  • 34

Clients Past & Present

  • Emirates
  • McDonalds
  • Warner Bros
  • Xerox
  • MDRT
  • TATA
  • IHG
  • British Airways
  • Specsavers
  • Honda
  • Toyota
  • SAGE
  • Tiger Brands
  • Goldwell
  • Chrysler

Talk Time Duration

  • 60